Wednesday, November 13, 2019
12 experts share how to handle work emails while on vacation
12 experts share how to handle work emails while on vacation 12 experts share how to handle work emails while on vacation How should you handle office emails and calls for help while youâre supposed to be on vacation?We asked some experts, and hereâs what they had to sayâ¦Simply stop replying âI think a lot of us fall into the trap of checking our work emails when weâre on vacation because thatâs just what we do,â says Meghann Isgan, Team Success Manager for Readers.com. âIf thereâs no clear directive from your boss that you should be responding to emails while youâre sitting on the beach, allow yourself to truly have a break. The non-urgent things will either be taken care of by someone else, or will be waiting for you when you get back. Constantly being available sets the tone both for yourself and for the people you work with that you will always make time for those things.âI promise, if something is falling apart and youâre urgently needed, your company will find a way to reach you! In the meantime, enjoy the time away and stop replying to the emails.âCall in helpers before you go âResisting the urge or the feeling of necessity to do office âhouseworkâ on vacation is difficult - I find that through careful planning, mindfulness and setting boundaries, women can focus on their self-care,â says Coreyne Woodman-Holoubek, head of HR Services and co-owner of Contracted Leadership.âFirst, plan who will respond and âto whatâ work queries will they respond to in your absence. This may mean asking multiple people to assist you. Offer to do the same when they go on vacation or need backup when they are trying to make a deadline. In this way, you are creating a mutually beneficial agreement. Communicate your âback-upâ plan to your customers, peers, colleagues and boss ahead of time in person and via email. Put this information on your inner office and out-of-office email response.âSet strong boundaries of when youâll actually be available âI strongly encourage my clients to take a vacation where they can really unplug and fill up their energy barrels,â says Elene Cafasso, founder and head coach of Enerpace Executive Coaching.âI know that itâs unrealistic for some jobs to assume they will be completely out of contact. So then the goal becomes maximizing vacation time and minimizing work time. The women leaders who do this best set are those that enforce very strong boundaries around when they will and will not be available.âMen are usually more able to ignore the stuff in their inbox and projects on their plate that donât fit into their top priorities. Women try to do it all - even while on vacation, even if itâs not part of their job description. At the end of the day, itâs my responsibility to care for myself, my family and my career.âUnderstand your companyâs culture and address emails accordinglyâUnequal expectations and treatment of men and women in the workplace is a diversity issue tha t needs to be continually addressed,â says Stan Kimer, President of Total Engagement Consulting by Kimer. âIn terms of women often being called for minor questions or items while on vacation, I would first recommend that women study their corporate culture - is it one they routinely expect everyone to be on call 24/7 even while on vacation, or is the culture one where leaders understand that time away from the office is needed to recharge oneself so they can come back even more productive?âIf it is a corporate culture that values time away, I would recommend that women stage the discussion in such a way where it shows value to the company, saying something like, âI truly would appreciate it if you only contact me while I am vacation with extremely urgent items. This time away is important for both me and the company - it is important for me to refresh myself so I can return to the office even more enthused and productive. I do hope you can understand that.ââBe aware that these calls can usually wait âI am the owner and creative director of CreativeDevelopmentAgency.com, a full-service PR firm in New York City, and I always get stuck with calls/emails while on vacation,â says Kristin Marquet. âHowever, Iâve gotten better over the years because Iâve learned that rarely anything is an emergency and that my assistant can handle it in most cases.âJust say no âIf you do take on âoffice houseworkâ, you need to do what you can to make sure it isnât taking over your actual paid work and that you are not being taken advantage of,â says Laura Hall, marketing executive at Shiply. âIf youâre going on vacation, you need to make it clear that your work phone will be off and you will not be looking at emails while youâre gone.âIf you worry that the work still needs to be taken care of, arrange for someone to handle these tasks while you are away - make sure there is a handover period so everyone knows what needs to be done in good time, and what tasks are priorities and what can wait. You will be respected for thinking ahead and, if you are penalized, then this is not a healthy work environment. You should not have to work on vacation, so donât let yourself be taken advantage of.âLet your colleagues know that you wonât be responsive âIt is not unprofessional or uncooperative for an employee to ask that their colleagues respect their time off work,â says Steve Pritchard, HR consultant for giffgaff. âSet up an out-of-office automatic response to emails, letting people know when you will be back in the office to read the message. It is a good idea to refer them to a colleague who is capable of dealing with the enquiry in your absence.âBefore going on vacation, you could inform your colleagues that you will not be checking your emails and request that they only call you in case of an emergency that cannot wait until you return. This shows that you are not being difficult or indifferent to the companyâs needs but, at the same time, you want to be able to enjoy your time off without worrying that you will be receiving calls and emails every 10 minutes.âUnderstand the true meaning of self-advocacy âIt is the capacity to speak on oneâs behalf in an enlightened self-interest way and not the selfish way,â says Sucheta Kamath, founder and CEO of Cerebral Matters. âWomen tend to over-correct themselves by taking on too much in effort to appear cooperative and avoid the perception of being irresponsible or an anti-team player. Women might want to consider asking what is it that others need from her rather than volunteering herself, curbing the impulse to take on responsibilities by saying, âlet me check with calendar and see how far I am with my current project,â and making a schedule for âchore dutiesâ for the office just as you would do for the home.âRemember your need to recharge âWomen more times than not (and Iâm including myself in this group) tend to feel obligated to work while out on vacation,â says Laurie Brednich of HR Company Store, LLC. âSometimes itâs company culture (work martyrs), sometimes itâs their own internal mechanisms that make them feel they must work while on vacation, and sometimes they are just bored on vacation and have nothing better to do.âThe reality is, itâs not necessary at all. Unless you are in a position where you are literally the only one who can perform such a task then it can wait or your office will figure it out⦠Recharging, relaxing and resting are the reasons employers offer vacation. Real leaders understand for employees to perform at their peak they need time each year to reset their hearts and minds and refocus.âKnow your worth and donât sell yourself shortâIf you donât set limits, people will continue to overstep and leave you doing the âoffice housework,ââ says Tashieka Brewer, pu blicist as Melange PR. âCommunicate how you will be handling work emails and calls prior to your vacation and stick to it. If you are only checking email one time a day, only check one time a day. If you are only communicating via email while on vacation and not taking calls, donât move away from the vacation guidelines that you set prior to the vacation.âDelegate emails to an assistant or colleague you trust to filter through to see what is a priority or time-sensitive while you are away and what can wait to be addressed when you get back. Keep email responses short and to the point by avoiding posing questions that do not have next steps.âIdentify the issues you should normally handle âWomen often get called when they havenât established ground rules and backup systems before they leave the office,â says Robin Kowalchuk Burk MBA PhD, managing director of Analytic Decisions2, LLC. â1. Identify which issues should be forwarded to you. Unless you are a junior staff member, there will be some. Clarify the issues or condition and document this for your staff, with a copy to your own boss. 2. Identify other issues you normally handle. Assign an alternate to handle these and designate those that can wait until you return. Again, make sure your staff all get the memo, along with your boss. If your group regularly interacts with others inside the company, let key people know whom to contact in your absence. 3. Realize that you are doing your team a favor by taking time to relax, refresh and re-energize. Make it clear you expect others to do so as well - after coordinating their own backups with you.âIf all else fails, blame it on your serviceâEmployers are j ust beginning to realize the folly of interrupting much needed away time, but women often feel guilty if they donât stay plugged in,â says Lynda Spiegal, HR professional and and founder of Rising Star Resumes. âIf you have a boss who views your vacation as time away from the office, but not from work, try a pre-emptive strike. Before you leave, announce that your destination has really poor cell service and no Wi-Fi. That worked for me multiple times.âThis article originally appeared on Fairygodboss
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